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Beneath, we have compiled a guide on informing Starling Bank of a death. Alternatively, we would recommend that you use Life Ledger instead. The free service is designed to notify multiple companies.

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Use Life Ledger

Life Ledger is a free, easy-to-use service that helps you tell over 1,000 companies in the UK, from one place about the death of a loved one. Simply click the link below to get started.
How to Register a Death with Starling Bank
Calling the team on 0207 930 4450
By writing to help@starlingbank.com
Post

Bereavement Team, Starling Bank Limited, 5th Floor, London Fruit and Wool Exchange, 1 Duval Square,

What information is required to tell Starling Bank of a bereavement?

You will need to have the following information to hand when telling Starling Bank of a death:

  • The death certificate or coroner’s certificate
  • A certified copy* of your photocard driving licence or your passport
  • A will, if available (with executors’ details and certified ID)
  • The following completed indemnity form (this needs to be printed, fully completed, signed in the presence of a witness and returned by email or post).

What Happens Next?

Once notified, Starling Bank will freeze any accounts in the name of the deceased. Once they receive all the relevant documentation they will arrange for the account balance to be paid to the executor.

Who you can notify with Life Ledger

Life Ledger is free to send death notifications

What you need

The deceased’s:
Date of Birth
Date of Death
Full name and usual address
Death certificate or interim death certificate (scan or photograph)

From you:
A piece of photographic ID, such as a passport of driving licence, to upload and verify your identity. (scan or photograph)

About Life Ledger

A free, easy-to-use service that helps you tell over 1,000 companies in the UK, from one place about the death of a loved one. Simply click the link below to get started.

Life Ledger is free to send death notifications

Who you can notify with Life Ledger

What you need

The deceased’s:
Date of Birth
Date of Death
Full name and usual address
Death certificate or interim death certificate (scan or photograph)

From you:
A piece of photographic ID, such as a passport of driving licence, to upload and verify your identity. (scan or photograph)

About Life Ledger

A free, easy-to-use service that helps you tell over 1,000 companies in the UK, from one place about the death of a loved one. Simply click the link below to get started.

Who you can notify with Life Ledger

Life Ledger is free to send death notifications

Who you can notify with Life Ledger

What you need

The deceased’s:
  • Date of Birth
  • Date of Death
  • Full name and usual address
  • Death certificate or interim death certificate (scan or photograph)
  • From you:
  • A piece of photographic ID, such as a passport of driving licence, to upload and verify your identity. (scan or photograph)

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