Welcome to Life Ledger

The free service that allows you to tell lots of companies about a death from one place

Life Ledger is free to send death notifications

What you need

The deceased’s:
  • Date of Death
  • Full name and usual address
  • Death certificate or interim death certificate (scan or photograph)
From you:
  • A piece of photographic ID, such as a passport of driving licence, to upload and verify your identity. (scan or photograph)

How to Report a Death to American Express

Unfortunately, we are unable to notify American Express of a death, however you can tell them yourself by:

Calling the team on 0800 032 7669

American Express Services Europe Limited Bereavement Support Team 1 John Street Upper Ground Floor B

What information is required to tell American Express of a bereavement?

To ensure a smooth process, try to have the following information on hand when notifying American Express of a death:

  • Both the original or a certified copy of the Death Certificate
  • A completed Bereavement Notificat
  • Details of the deceased, such as name, gender, DoB and American Express Membership Number
  • A copy of the Will is required if there is a credit balance on the account in excess of £1000
  • If a Grant of Probate has been issued, a copy of this is required if there is a credit balance on the account in excess of £1000
  • A copy of the Grant of Administration
  • Third party contact details, such as name, gender, DoB, password, address, telephone number and signature.
  • ion form, found here

What Happens Next?

Once American Express have received the required documentation, they will then make arrangements to close the account. 

Life Ledger can help

Our platform allows you to notify service providers and relevant companies quickly and efficiently. At no cost to you, we aim to reduce the administerial stress surrounding the loss of a loved one.

What people say about us

Thank you again for your personal engagement. I can see how important you are taking this.


A.D, Birmingham

Thank you so much for your concern and going that extra bit further for us, your understanding and compassion shines through.


J.J, Durham

You are making a difficult situation so much easier!


A.G, York

Thank you for everything, I know you've been working hard in the background, this has been a helpful service


N.N, Salisbury

Thanks. You have been a great help. It is appreciated. Take care


S.T, Swansea

It's good to know there's a nice company out there helping with this, thank you


G.Y, Kent

Great to get the emails from Life Ledger letting me know what's been actioned, it is definitely very helpful


C.A, Middlesex

Thank you for all of your support so far, your help has certainly made a difficult task a little more manageable