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Sadly, we are unable to advise American Express of a death at the moment but please see our guidelines below to help you contact them.  We can help you notify hundreds of other companies; Life Ledger provides a free service where you can inform multiple companies about a death simply and securely from one place.

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Use Life Ledger

Life Ledger is a free, easy-to-use service that helps you tell over 1,000 companies in the UK, from one place about the death of a loved one. Simply click the link below to get started.
How to Report a Death to American Express
Calling the team on 0800 032 7669
Post

American Express Services Europe Limited Bereavement Support Team 1 John Street Upper Ground Floor B

What information is required to tell American Express of a bereavement?

To ensure a smooth process, try to have the following information on hand when notifying American Express of a death:

  • Both the original or a certified copy of the Death Certificate
  • A completed Bereavement Notificat
  • Details of the deceased, such as name, gender, DoB and American Express Membership Number
  • A copy of the Will is required if there is a credit balance on the account in excess of £1000
  • If a Grant of Probate has been issued, a copy of this is required if there is a credit balance on the account in excess of £1000
  • A copy of the Grant of Administration
  • Third party contact details, such as name, gender, DoB, password, address, telephone number and signature.
  • ion form, found here

What Happens Next?

Once American Express have received the required documentation, they will then make arrangements to close the account. 

Who you can notify with Life Ledger

Life Ledger is free to send death notifications

What you need

The deceased’s:
Date of Birth
Date of Death
Full name and usual address
Death certificate or interim death certificate (scan or photograph)

From you:
A piece of photographic ID, such as a passport of driving licence, to upload and verify your identity. (scan or photograph)

About Life Ledger

A free, easy-to-use service that helps you tell over 1,000 companies in the UK, from one place about the death of a loved one. Simply click the link below to get started.

Life Ledger is free to send death notifications

Who you can notify with Life Ledger

What you need

The deceased’s:
Date of Birth
Date of Death
Full name and usual address
Death certificate or interim death certificate (scan or photograph)

From you:
A piece of photographic ID, such as a passport of driving licence, to upload and verify your identity. (scan or photograph)

About Life Ledger

A free, easy-to-use service that helps you tell over 1,000 companies in the UK, from one place about the death of a loved one. Simply click the link below to get started.

Who you can notify with Life Ledger

Life Ledger is free to send death notifications

Who you can notify with Life Ledger

What you need

The deceased’s:
  • Date of Birth
  • Date of Death
  • Full name and usual address
  • Death certificate or interim death certificate (scan or photograph)
  • From you:
  • A piece of photographic ID, such as a passport of driving licence, to upload and verify your identity. (scan or photograph)

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