Welcome to Life Ledger

The free service that allows you to tell lots of companies about a death from one place

Life Ledger is free to send death notifications

What you need

The deceased’s:
  • Date of Death
  • Full name and usual address
  • Death certificate or interim death certificate (scan or photograph)
From you:
  • A piece of photographic ID, such as a passport of driving licence, to upload and verify your identity. (scan or photograph)

How to Report a Death to Citibank UK Limited

You can either visit a branch in-person or use one of the following methods to contact Citibank UK Limited about a death:

Calling the team on 0800 00 55 00
Writing an email to CITIUKIPB.DeceasedSupport@citi.com

What information will you need to report a death to Citibank UK Limited?

Citibank UK Limited asks that you provide the following information:

The original or certified copy of the death certificate or coroner’s interim certificate
Proof of your identity

What Happens Next?

Once you have notified Citibank UK Limited of the death, they will inform you of any further information they may require. Once they have confirmed the death, they will send you a Closure and Payments Authority Form in order to enable them to close the account and release any remaining funds.

Life Ledger can help

Our platform allows you to notify service providers and relevant companies quickly and efficiently. At no cost to you, we aim to reduce the administerial stress surrounding the loss of a loved one.

What people say about us

Thank you again for your personal engagement. I can see how important you are taking this.


A.D, Birmingham

Thank you so much for your concern and going that extra bit further for us, your understanding and compassion shines through.


J.J, Durham

You are making a difficult situation so much easier!


A.G, York

Thank you for everything, I know you've been working hard in the background, this has been a helpful service


N.N, Salisbury

Thanks. You have been a great help. It is appreciated. Take care


S.T, Swansea

It's good to know there's a nice company out there helping with this, thank you


G.Y, Kent

Great to get the emails from Life Ledger letting me know what's been actioned, it is definitely very helpful


C.A, Middlesex

Thank you for all of your support so far, your help has certainly made a difficult task a little more manageable


O.R, Essex