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Below you will find a guide on how to tell Virgin Mobile about a death. Alternatively, you can use Life Ledger, a free and easy-to-use service that can inform Virgin Mobile and many other companies about a death.

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Use Life Ledger

Life Ledger is a free, easy-to-use service that helps you tell over 1,000 companies in the UK, from one place about the death of a loved one. Simply click the link below to get started.
How to Inform Virgin Mobile of a Death
Calling the team on 0800 952 2302
Through their website

https://www.virginmedia.com/help/billing-and-payments/change-account-holder

What information will you need to tell Virgin Mobile about a death

When telling Virgin Mobile about a death, you will need to following information:

Address
Death Certificate
Location of death registration
Virgin Media account number
The Virgin mobile number of the deceased
Forwarding Address
Email
Contact Number

What Happens Next?

Once you have informed Virgin Mobile of a death, they will update or disconnect the account within 7 days.

Who you can notify with Life Ledger

Life Ledger is free to send death notifications

What you need

The deceased’s:
Date of Birth
Date of Death
Full name and usual address
Death certificate or interim death certificate (scan or photograph)

From you:
A piece of photographic ID, such as a passport of driving licence, to upload and verify your identity. (scan or photograph)

About Life Ledger

A free, easy-to-use service that helps you tell over 1,000 companies in the UK, from one place about the death of a loved one. Simply click the link below to get started.

Life Ledger is free to send death notifications

Who you can notify with Life Ledger

What you need

The deceased’s:
Date of Birth
Date of Death
Full name and usual address
Death certificate or interim death certificate (scan or photograph)

From you:
A piece of photographic ID, such as a passport of driving licence, to upload and verify your identity. (scan or photograph)

About Life Ledger

A free, easy-to-use service that helps you tell over 1,000 companies in the UK, from one place about the death of a loved one. Simply click the link below to get started.

Who you can notify with Life Ledger

Life Ledger is free to send death notifications

Who you can notify with Life Ledger

What you need

The deceased’s:
  • Date of Birth
  • Date of Death
  • Full name and usual address
  • Death certificate or interim death certificate (scan or photograph)
  • From you:
  • A piece of photographic ID, such as a passport of driving licence, to upload and verify your identity. (scan or photograph)

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