Welcome to Life Ledger

The free service that allows you to tell lots of companies about a death from one place

Life Ledger is free to send death notifications

What you need

The deceased’s:
  • Date of Death
  • Full name and usual address
  • Death certificate or interim death certificate (scan or photograph)
From you:
  • A piece of photographic ID, such as a passport of driving licence, to upload and verify your identity. (scan or photograph)

How Do You Inform Co-operative Bank Mortgages of a Bereavement?

Unfortunately, we are unable to notify Co-operative Bank Mortgages of a death, however you can tell them yourself by:

Calling the team on 0345 603 1333

Bereavement Team, Britannia, Freepost (15796), Dept C033, Leek, Staffordshire, ST13 5RG

What documentation will Co-operative Bank Mortgages ask me to provide?

You will be required to complete the Bereavement Instruction Form, which can either be sent by post, or delivered to your local branch.

As part of this form, you will be required to fill out the following information:

Details of the Deceased:

  • Name
  • Address
  • Date of Birth
  • Date of Death

Account Details:

  • Account Number
  • Sort Code
  • Credit Card Details
  • Loan Account

Details of Personal Representative(s):

  • Grant of Probate / Letters of Administration / Certificate of Confirmation
  • Name of 1st Representative
  • Date of Birth
  • Address
  • Telephone Number
  • Relationship to the Deceased
  • Nationality
  • Name of 2nd Representative
  • Date of Birth
  • Address
  • Telephone Number
  • Relationship to the Deceased
  • Nationality

Details of the account you would like the funds to be paid to:

  • Payee Name
  • Bank Name
  • Account Number
  • Sort Code

What happens next?

After you have notified Co-Operative Bank Mortgages, you should be sent a letter confirming in writing what further steps may need to take place, including any additional documentation they may need. 

They may also apply the following steps:

  • Freeze accounts until account closure
  • Cancel any standing orders and/or direct debits

Life Ledger can help

Our platform allows you to notify service providers and relevant companies quickly and efficiently. At no cost to you, we aim to reduce the administerial stress surrounding the loss of a loved one.

What people say about us

Thank you again for your personal engagement. I can see how important you are taking this.


A.D, Birmingham

Thank you so much for your concern and going that extra bit further for us, your understanding and compassion shines through.


J.J, Durham

You are making a difficult situation so much easier!


A.G, York

Thank you for everything, I know you've been working hard in the background, this has been a helpful service


N.N, Salisbury

Thanks. You have been a great help. It is appreciated. Take care


S.T, Swansea

It's good to know there's a nice company out there helping with this, thank you


G.Y, Kent

Great to get the emails from Life Ledger letting me know what's been actioned, it is definitely very helpful


C.A, Middlesex

Thank you for all of your support so far, your help has certainly made a difficult task a little more manageable