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Sadly, we are unable to advise Co-operative Bank Mortgages of a death at the moment but please see our guidelines below to help you contact them.  We can help you notify hundreds of other companies; Life Ledger provides a free service where you can inform multiple companies about a death simply and securely from one place.

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Use Life Ledger

Life Ledger is a free, easy-to-use service that helps you tell over 1,000 companies in the UK, from one place about the death of a loved one. Simply click the link below to get started.
How Do You Inform Co-operative Bank Mortgages of a Bereavement?
Calling the team on 0345 603 1333
Post

Bereavement Team, Britannia, Freepost (15796), Dept C033, Leek, Staffordshire, ST13 5RG

What documentation will Co-operative Bank Mortgages ask me to provide?

You will be required to complete the Bereavement Instruction Form, which can either be sent by post, or delivered to your local branch.

As part of this form, you will be required to fill out the following information:

Details of the Deceased:

  • Name
  • Address
  • Date of Birth
  • Date of Death

Account Details:

  • Account Number
  • Sort Code
  • Credit Card Details
  • Loan Account

Details of Personal Representative(s):

  • Grant of Probate / Letters of Administration / Certificate of Confirmation
  • Name of 1st Representative
  • Date of Birth
  • Address
  • Telephone Number
  • Relationship to the Deceased
  • Nationality
  • Name of 2nd Representative
  • Date of Birth
  • Address
  • Telephone Number
  • Relationship to the Deceased
  • Nationality

Details of the account you would like the funds to be paid to:

  • Payee Name
  • Bank Name
  • Account Number
  • Sort Code

What happens next?

After you have notified Co-Operative Bank Mortgages, you should be sent a letter confirming in writing what further steps may need to take place, including any additional documentation they may need. 

They may also apply the following steps:

  • Freeze accounts until account closure
  • Cancel any standing orders and/or direct debits

Who you can notify with Life Ledger

Life Ledger is free to send death notifications

What you need

The deceased’s:
Date of Birth
Date of Death
Full name and usual address
Death certificate or interim death certificate (scan or photograph)

From you:
A piece of photographic ID, such as a passport of driving licence, to upload and verify your identity. (scan or photograph)

About Life Ledger

A free, easy-to-use service that helps you tell over 1,000 companies in the UK, from one place about the death of a loved one. Simply click the link below to get started.

Life Ledger is free to send death notifications

Who you can notify with Life Ledger

What you need

The deceased’s:
Date of Birth
Date of Death
Full name and usual address
Death certificate or interim death certificate (scan or photograph)

From you:
A piece of photographic ID, such as a passport of driving licence, to upload and verify your identity. (scan or photograph)

About Life Ledger

A free, easy-to-use service that helps you tell over 1,000 companies in the UK, from one place about the death of a loved one. Simply click the link below to get started.

Who you can notify with Life Ledger

Life Ledger is free to send death notifications

Who you can notify with Life Ledger

What you need

The deceased’s:
  • Date of Birth
  • Date of Death
  • Full name and usual address
  • Death certificate or interim death certificate (scan or photograph)
  • From you:
  • A piece of photographic ID, such as a passport of driving licence, to upload and verify your identity. (scan or photograph)

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