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Here, you can find the full process for closing an account with the HSBC Bank Pension Scheme. Alternatively, Life Ledger’s provides a free national service, to help manage accounts connected to the deceased.

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Use Life Ledger

Life Ledger is a free, easy-to-use service that helps you tell over 1,000 companies in the UK, from one place about the death of a loved one. Simply click the link below to get started.
How to Inform HSBC Bank Pension Scheme of a Bereavement
Calling the team on 01737 227575
By writing to HSBCpension@willistowerswatson.com
Post

The HSBC Administration Team, Willis Towers Watson, PO Box 652, Redhill, Surrey, RH1 9AL

What documentation will I need to notify the HSBC Bank Pension Scheme?

When notifying them for the first time, the HSBC Bank Pension Scheme will ask you to provide the deceased's name and account number.

What happens next?

Once you have made first contact, a member of the HSBC Bank Pension Scheme bereavement team should be in contact, to guide you through the next steps. 

Who you can notify with Life Ledger

Life Ledger is free to send death notifications

What you need

The deceased’s:
Date of Birth
Date of Death
Full name and usual address
Death certificate or interim death certificate (scan or photograph)

From you:
A piece of photographic ID, such as a passport of driving licence, to upload and verify your identity. (scan or photograph)

About Life Ledger

A free, easy-to-use service that helps you tell over 1,000 companies in the UK, from one place about the death of a loved one. Simply click the link below to get started.

Life Ledger is free to send death notifications

Who you can notify with Life Ledger

What you need

The deceased’s:
Date of Birth
Date of Death
Full name and usual address
Death certificate or interim death certificate (scan or photograph)

From you:
A piece of photographic ID, such as a passport of driving licence, to upload and verify your identity. (scan or photograph)

About Life Ledger

A free, easy-to-use service that helps you tell over 1,000 companies in the UK, from one place about the death of a loved one. Simply click the link below to get started.

Who you can notify with Life Ledger

Life Ledger is free to send death notifications

Who you can notify with Life Ledger

What you need

The deceased’s:
  • Date of Birth
  • Date of Death
  • Full name and usual address
  • Death certificate or interim death certificate (scan or photograph)
  • From you:
  • A piece of photographic ID, such as a passport of driving licence, to upload and verify your identity. (scan or photograph)

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