How to notify Mercer directly


How do you notify Mercer of a bereavement?

Mercer asks that you contact them by:

What documentation does Mercer require?

To begin their process, Mercer will ask you to provide the deceased's name and account number.

What happens next?

Mercer should then close the account. Once they have done so, they should ask you whether you would either like to close the account and distribute the investments, or transfer it to another name.

About Life Ledger

Who you can notify with Life Ledger

Life Ledger is free to send death notifications

What you need

The deceased’s:

  • Date of Birth
  • Date of Death
  • Full name and usual address
  • Death certificate or interim death certificate (scan or photograph)

From you:

  • A piece of photographic ID, such as a passport of driving licence, to upload and verify your identity. (scan or photograph)

Life Ledger can help

Our platform allows you to notify service providers and relevant companies quickly and efficiently. At no cost to you, we aim to reduce the administerial stress surrounding the loss of a loved one.



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Life Ledger is free and allows you close all of the accounts connected to the deceased quickly and easily from one place
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Life Ledger is a free, easy to use platform that helps families simplify the death notification process.